INFORMATION & REFERRAL

AARP-American Association of Retired Persons
Dover Area Chapter #611
Phone: 742-4185

Services of AARP are insurance and discounts on drugs through the National Chapter; information and referral sessions on health; nutrition; fire protection and prevention; social security; and outings. Classes on 55 Alive/Mature Driving, to help Senior drivers be safer on the roads and to become better drivers. Meetings Held: St. John's Methodist Church, 28 Cataract Ave., Dover, NH 03820. Meetings held on the fourth Thursday of each month except January, February, July and August. There is a 12:00 pm lunch and social, then the business meeting is called to order at 12:45 pm.


AMERICAN HEART ASSOCIATION - NORTHEAST AFFILIATE
Toll Free: 1-800-662-1701
2 Wall Street Manchester, NH 03101

Cardiovascular disease research grants; Public/Professional Education; Referral Info; CPR training Info for Public; Cardiac Life Support Training System for health professionals; Health Education for Youth Programming Material; sample pamphlets provided free.


AMERICAN LUNG ASSOCIATION OF NH
Phone: 669-2411 or 1 -800-835-8647
#9 Cedarwood Drive, Unit 12, Bedford, NH 03110
Website: www.nhlung.org

The American Lung Assoc. of NH (ALANH) is a health education organization whose mission is to prevent and control lung disease in the areas of tobacco prevention, tobacco cessation, asthma, and Chronic Obstructive Pulmonary Disease. ALANH has been the primary source of lung health information and education to the people of NH since 1916. We fight lung disease through research, education, community service, and advocacy.


BETTER BUSINESS BUREAU OF NH, INC
Phone: 224-1991, 228-3789, 228-3844
25 Hall Street, Concord, NH 03301
Phone Hours: Monday - Thursday 8:30 am to 4:00 pm, and Friday 8:30 am to 3:00 pm.
Office Hours: Monday - Thursday 8:30 am to 4:00 pm, and Friday 8:30 am to 3:00 pm.

Services provided include: Reliability reports issued to consumers in order that they make better buying decisions. A complaint resolution division that handles consumer complaints that can not be handled between the consumer and the business. Referrals are made to hundreds of agencies in and out of the State, and referrals to 190 other BBB offices are also made when the consumer has a question or complaint regarding a business located in another state. Information is also available on line at: www.bbbnh.org


CHILD CARE CONNECTIONS, STRAFFORD COUNTY
Phone: 335-3849, or toll free 1-888-440-4914 Fax: 335-6221
Email: strafdctyccc@metrocast.net
Location: Head Start Suite of the Rochester Community Center, 150 Wakefield St., Rochester, NH 03867.
Mailing Address: PO Box 607, Farmington, NH 03835

Child Care Connections maintains a data base of current child care providers and preschools in Strafford County and provides the following: free referrals and information for families seeking quality child care and preschools; start-up information for family child care; technical assistance to child care providers; and workshops for parents, child care providers, and other early childhood professionals


DISABILITIES RIGHTS CENTER, INC.
Phone: 228-0432, or toll free 1-800-834-1721 Fax: 225-2077
Website: www.drcnh.org
Email: advocacy@drcnh.org
18 Low Avenue, Concord, NH 03301 -4971
Hours: Mon-Fri 8:30 am to 5:00 pm

Provides legal services for individuals with disabilities on legal issues specifically related to the disability. Services include information and referral, short term assistance and individual representation. Also responds to request for rights training from persons with disabilities, their families, and advocates. DRC's policy specialist monitors legislation and advocates for policies that promote and protect the civil, legal, and other rights of persons with disabilities. Fee: sliding scale.


DOVE - DOMESTIC VIOLENCE EMERGENCY PROJECT OF THE NH BAR ASSOCIATION
Phone: 224-6942 HELP LINE: 1-800-852-3388 Fax: 224-2910

Provides emergency referrals for income eligible victims of domestic violence for representation at the final restraining order hearings. Victims may access the program through their local crisis center by calling the 24 hour Help-line. Fees: None.


GREATER NASHUA NAACP
Phone: (603) 881-5305 (After 6 pm phone 668-0963)
PO Box 6114, Nashua, NH 03063
Monday thru Friday, 7 am to 6 pm.

Serves blacks and other minority groups in problems resulting from discrimination. Assists in securing adequate housing & better opportunities, also tries to alleviate social problems & open lines of communication between minorities/white communities.


HABITAT FOR HUMANITY - Southeast NH
Phone: 433-9555
PO Box 4428, Portsmouth, NH 03802


HELP LINE
Phone: Toll Free 1-800-852-3388 or local 225-9000
Fax: 225-4033
Website: www.nhhelpline.org
PO Box 2338, Concord, NH 03302

24 Hour service providing information on social services and emergency help. Referral to appropriate agencies, aid in crises involving suicide, child or adult abuse, domestic violence, alcohol and drug abuse; assistance in locating basic needs, such as food, housing, fuel, clothing, and financial support.


INFO LINK
Phone: 1-888-499-2525
Website: www.infolinknh.org
Email: infolink@infolinknh.org
Hours: Monday through Friday 9 am to 5 pm

A free community service that provides comprehensive information and referral. We listen to the situation, help identify and prioritize the problem and refer the caller to an appropriate agency. InfoLink keeps a database of over 2000 organizations and support groups.


INFORMATION & REFERRAL CENTER OF STRAFFORD COUNTY
Phone: 742-8078
Justice & Administration Bldg., Dover, NH 03820
Hours: Monday thru Thursday 8:30 am to 8:00 pm, and Friday 8:30 am to 4:30 pm.

The Center helps people by directing them to the appropriate service that will meet their needs. Provides information regarding social service agencies; TANF, local welfare, Medicaid, etc., and community programs for those in need.


INTERNAL REVENUE SERVICE
Phone: Toll Free for Tax Assistance 1-800-829-1040 Toll Free to request Forms 1-800-829-3676
Hours: Monday thru Friday, 8:30 am to 4:30 pm

For help in preparing your income tax, subject to certain limitations.


JUVENILE COURT DIVERSION PROGRAM OF ROCHESTER
Phone: 332-4120
150 Wakefield St., Ste #1, Rochester, NH 03867
Hours: Monday thru Friday 9:00 am to 5:00 pm.

The Rochester Diversion Program is an alternative to the court system. It is designed to give young offenders the opportunity to act in a responsible manner and make amends for their criminal actions through an individualized contract. Referred youth are first time offenders who have admitted their guilt and are willing to complete the Diversion Program. Parents must be in agreement. The majority of referrals come from the police dept. and school system.


NH CATHOLIC CHARITIES
Phone: 332-7701 23 Grant Street, Rochester, NH 03867
Hours: Monday thru Friday 8:30 am to 4:30 pm.

Offers counseling to individuals, adolescents, families, and for marital problems. Licensed Adoption Agency. Affiliated with six state-wide nursing homes. Community Outreach.


NH LEGAL ASSISTANCE
Phone: Toll Free 1-800-334-3135 or 431-7411
154 High Street, PO Box 778, Portsmouth, NH 03802-0778
Hours: Monday thru Friday 9 am to 5 pm.

Provides legal advice and representation to eligible residents of N.H. who cannot afford to hire an attorney for such problems as subsidized housing matters, child support, domestic violence, food stamps, foreclosures, welfare & unemployment compensation, social security and problems of the elderly, financial problems, health services, and mobile homes. They do not handle criminal cases, private landlord-tenant matters, divorce, or those which are fee generating, in which money damages are sought against another person.


SERVICE LINK OF STRAFFORD COUNTY
Phone: 1-866-634-9412 or 332-7398 Fax: 335-8010
1 Wakefield St., Suite 306, Rochester, NH 03867
Website: www.servicelink.org
Hours: Monday thru Friday 8:30 am to 4:30 pm.

Evening and weekend appointments available as requested. Community based resources for seniors, adults with disabilities and chronic illness, their families and caregivers. Provides information about available services and supports healthy and independent living. We can help connect you to services including home care options, caregiver supports, prescription assistance, wellness education, long term care planning, employment issues, volunteer opportunities, health care options, and much more. Assistance is available over the phone, in our office, or through home or community visits. All services are free of charge - one call is all it takes to begin exploring the options available.


SOCIAL SECURITY ADMINISTRATION
Phone: 433-0716
Federal Bldg., 80 Daniel St., Portsmouth, NH 03801
Hours: Monday thru Friday 9 am to 4 pm.

Responsible for providing monthly social security benefits to retired or disabled workers or their survivors. Also provides monthly cash benefits to people in need who are 65 or older, blind or disabled under Supplemental Security Income Program. Hospital & medical insurance/Medicare Program.


STRAFFORD COUNTY DEPARTMENT OF CORRECTIONS - COMMUNITY WORK PROGRAM
Phone: 742-3310 ext.1019 266
County Farm Road, Dover, NH 03820

Strafford County Department of Corrections offers government and non-profit agencies in Strafford County supervised workers to complete odd jobs. Persons sentenced to community service by court order report to a correctional officer at a place of business for minor construction, painting, landscaping, event setup, moving, etc. This service is provided by the Department of Corrections at no cost. Depending on the days of the week requested, location, size of the job and skills needed, inmates may be utilized upon request. To request service, agency representatives should call the Strafford County Department of Corrections at 742-3310, ask for the Community Work Program supervisor (extension 1019) and leave a message with return telephone number.


STRAFFORD LEARNING CENTER
Phone: (603) 692-4411
317 Main St., Somersworth, NH 03878-3099
Hours: Monday thru Friday 8:00 am to 4:00 pm.

Offers programs for children experiencing learning difficulties, educational diagnostic evaluation and therapy services. Resource Center for special instructional materials and in-service training of school personnel. Ages 0 - 21, and residents of the participating school districts; SAU's 5, 44, 56, 61, 64, & 74. Consultation/program development/training contracted to nonmember districts.


STRAFFORD REGIONAL PLANNING COMMISSION
Phone: 742-2523 Fax: 742-7986
Email: srpc@strafford.org
2 Ridge Street, Suite 4, Dover, NH 03820-2505
Hours: Monday thru Friday 8:30 am to 5:00 pm.

Strafford Regional Planning Commission's (SRPC) fundamental mission is to plan and act to achieve sustainable development and improve the quality of life. Sustainable development is balanced economic progress with environmental protection and community well being. SRPC has been active in regional planning for over 30 years as one of the nine Regional Planning Commissions established by the New Hampshire legislature. SRPC is composed of eighteen communities including all thirteen municipalities in Strafford County, three communities in Rockingham County, and two communities in Carroll County. Operating as a political subdivision of the State, SRPC serves an advisory role to local governments and organizations. SRPC works to improve the region by coordinating local planning, promoting orderly growth and efficient land use and transportation systems, and addressing issues of regional concern. SRPC's professional planning staff assists in land use, transportation, environmental planning, economic development, support services, and project management.


UNITED WAY OF THE GREATER SEACOAST
Phone: 436-5554 Fax: 436-6349
71 International Drive, Pease International Tradeport, Portsmouth, NH 03802
Website: www.uwgs.org
Email: unitedway@uwgs.org
Contact: Cindy Kuliga Email: ckuliga@uwgs.org

United Way of the Greater Seacoast (UWGS) is a local, non-profit organization working to rally resources to address the community's most pressing needs. United Way accomplishes its mission by initiating and promoting collaborative, effective problem solving to community issues: providing opportunities to serve and benefit from community services and in-kind donations through our Volunteer Action Center, and by mobilizing and directing financial resources to support over 100 local programs and services committed to improving the lives of our citizens in Strafford County, Rockingham County, and Kittery & and Eliot, Maine.


US DEPARTMENT OF LABOR, ESA WAGE & HOUR DIVISION
Phone: 666-7716
1750 Elm Street, Suite 111, Manchester, NH 03104
Hours: Monday thru Friday 8 am to 4:30 pm.

Responsible for the enforcement of Federal laws in regard to minimum wage, overtime, and child labor laws, and The Family and Medical Leave Act. They will act on behalf of the complainant and the name will be kept strictly confidential. When applicable, back wages will be paid.


VETERAN'S AFFAIRS (REGIONAL OFFICE)
Phone: 1 -800-827- 1000
VA Medical Center: 1-800-892-8384 or (603) 624-4366
Website: http://www.vba.va.gov/ro/manchester/
Norris Cotton Federal Bldg., 275 Chestnut St., Manchester, NH 03101.
Hours: Monday thru Friday 8:30 am to 4:00 pm.

Administers benefits for education, home loans, service connected compensation, non-service connected pension, vocational rehabilitation, death benefits, and GI insurance. (Medical care is provided by the VA Medical Center, 718 Smyth Rd., Manchester, NH 03104).


VICTIMS, INC.
Phone: 335-7777
PO Box 455, Rochester, NH 03866-0455
Email: Pat.Rainboth@victimsinc.org

In Strafford County, provides emotional and practical support to crime, crash, and trauma victims and their families. Highly trained Trauma Intervention Volunteers are on call 24-hours, 7 days a week. They respond to calls from police, fire, and emergency medical personnel. Victims, Inc. provides Supreme, Superior, and District Court advocacy to crash victims. Victims, Inc. sponsors GAP, a Grieving Assistance Program for adults, and GAPS, a Grieving Assistance Program for Students, and camp Purple Parachute, a weekend camp for grieving students.